Shipping & Returns

Simple shipping. Hassle-free returns.

We work hard to ship your order quickly and to make returns easy. Below you’ll find everything you need to know about shipping, delivery estimates, returns, and exchanges.

Shipping Overview

Real-time rates at checkout: Carrier options and prices are shown based on your address and cart.
Fast processing: Most orders ship within 1–2 business days (Mon–Fri; excludes holidays and peak seasons).
Tracking provided: You’ll get an email with tracking as soon as your order ships.

Note: Carrier timelines are estimates and not guaranteed. Weather or carrier delays may occur.

Rates & Delivery Timelines

Standard (U.S.)

Typically 3–7 business days after shipment.

Expedited (U.S.)

Typically 2–3 business days after shipment.

International

Timing varies by destination and customs. See details below.

Tip: Need something by a specific date? Choose an expedited option at checkout.

Order Processing & Tracking

Processing: Orders placed after noon may begin processing the next business day.
Tracking: Email updates will include a tracking link. Please allow up to 24 hours for scans to appear.
Address issues: If you notice an error, contact support@romancatholicgear.com ASAP—orders may ship quickly.
Lost / stolen packages: Start with the carrier’s claim process; then email us if you need help.

International Shipping

Duties & taxes: Your country may charge VAT/GST, duties, or fees upon import—these are the customer’s responsibility.
Customs delays: Delivery time can be extended by local customs processing.
Accurate address & phone: Helps carriers/customs contact you if needed.

Returns & Exchanges

Return window: Returns accepted within 30 days of delivery for unused items in original packaging.
Exchanges: If you need a different item or variant, we can assist with an exchange or a return + new order.
Defects / warranty: Covered by our Lifetime Guarantee. For warranty/repairs, see Warranty & Repairs.

Refunds are issued to the original payment method unless you request store credit.

How to Start a Return

Gather info: Order number, item(s), reason for return, and photos if there’s an issue.
Email us: Send details to support@romancatholicgear.com.
Return instructions: We’ll reply with your RMA, return address, and any label options available.
Pack securely: Use the original packaging when possible and include your RMA in the box.

Return Conditions & Exclusions

Items must be in new, unused condition with original packaging and included accessories.
Non-returnable: Final-sale/clearance items and digital downloads (if applicable) are not eligible for return.
Shipping fees: Original shipping is non-refundable unless the return is due to our error or a covered defect.
Return shipping: Customer is responsible for return shipping unless the return is due to our error or a covered defect.

Refunds

Timing: Allow 3–5 business days after we receive and inspect your return for the refund to process.
Method: Refunded to the original payment method unless store credit is requested.
Partial refunds: We may reduce the refund for missing parts, excessive wear, or damage in return transit.